S&P Communications

Customer Satisfaction Survey

	Strongly Agree	Moderately Agree	Neutral	Moderately Disagree	Strongly Disagree
I am satisfied with the knowledge, courtesy and professionalism of my S&P representative.
It is likely I will recommend S&P Communications to others.
It is likely I will purchase additional equipment from S&P Communications in the future.
I received good value for my investment.
I am satisfied with my overall buying experience.

The two most important factors in this buying decision were:	Brand name Dealer Expertise Radio Appearance Price Service Warranty Dealer Location Product Features Quality Other
How did you hear about S&P Communications?:	Location Referral Yellow Pages Previous Experience Direct Mail Other
Based on your experience, please select one of the following statements.	S&P Communications and the solution provided exceeded my expectations. S&P Communications and the solution provided met my expectations. S&P Communications and the solution provided did not meet my expectations.
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